VietNamNet Bridge – A mini-survey reveals that expats have found many Vietnamese goods to be good values.
Foreigners use made in
Saigon Tiep Thi was pleasantly surprised to find that the expats in its sample relied on Vietnamese products for their food, drink and office supplies.
Jon Dillingham, a 25 year-old American in
Dillingham said he always purchases rice grown in the Mekong Delta. It is really absurd, he thinks, that some Vietnamese people prefer to eat rice grown in
Miles Fah, a Canadian, 43, previously drank Czech and German beer, but now he likes drinking Saigon Beer. At first, Fah tried
Every time he visits his friends and family in
Dillingham’s also become a fan of Vietnamese coffee. He’s a frequent visitor to Highlands Coffee shops, not just for the good coffee, but also because of the chain’s pleasant atmosphere.
Saigon Tiep Thi is pleasantly surprised that its foreign sample liked the
Lee was one of a group of South Korean office workers interviewed at Viet Media, a South Korean-Vietnamese joint venture In HCM City. All said they rate Chinsu Soy Sauce highly. They also said they drink Vinamilk dairy products and use Vietnamese bottled water at the office. For use in the events it organizes, Viet Media always purchases pens and paper from local bookstores or gifts like silk scarf and picture frames from Vietnamese Khai Silk.
Vietnamese producers need to improve service quality
Jon Dillingham said that he likes a sarsaparilla drink marketed by Chuong Duong Beverages. However, he complains, he can only find his xa xi at a few sidewalk shops or variety stores; cafes do not offer it.
Tejendra Singh (
Karen Amber (US) said she finds it hard to learn the origin of the products displayed at shops. When she asks the shop owners or salespeople, they say they do not know, or perhaps they lie. Often she ends up with something that doesn’t satisfy her; in such cases, she has to throw it away instead of returning it to the shops. Also, Amber cannot understand why goods are always ‘over-wrapped,’ so that there’s lots of waste material that may harm the environment.
Tony Magnifico confesses he’s an ‘oversized man’, and that gives him problems purchasing clothes in
Magnifico’s also found it difficult to return products if they turn out to be unsatisfactory. Sellers are reluctant to return the cost when products break down. “Sellers never take responsibility, so the buyers suffer,” he said
Karla also finds it hard to find clothes in
Reflecting on the results of its survey, Saigon Tiep Thi concludes that if Vietnamese producers can only satisfy the nation’s 100,000 expats, they will be able to expand their sales, not only to those 100,000 foreigners, but to many other foreigners all over the world, because the expats will be wonderful ambassadors to introduce Vietnamese goods.